Questions You Should Ask Your Pool Service Company

Pool Assist
Pool Assist
If you love your pool but hate the maintenance that goes with it, you’re not alone. To make life easier, a lot of people let the professionals take care of their pool servicing so they can enjoy the water. But what should you look for in a pool service company? Today, we’ll look at some of the questions you should ask a potential pool service company so you can be confident that you’ll get the sparkling results that you’re after.

What do you include in a standard service?

One of the first things you need to ask a potential pool service company is what they include in a standard service so you can be confident you’re getting value for money. You should expect a regular service to include emptying baskets, brushing and raking the pool, backwashing the filter, checking the system, recording pressure, testing the water, and adding chemicals where appropriate.

Are you able to carry out repairs?

If an issue emerges during your pool service, you don’t want to have to call a different technician out to fix the problem. Make sure that your pool company has technicians who have the necessary experience to carry out repairs if there are problems with your pool equipment.

What kind of training do your technicians have?

It’s important that you choose a pool service company that has experienced technicians with the right level of training. Ask about the level of experience of the technicians and check that they’ve undergone industry training. A quality company will be more than happy to give you details about their team.

Do you have insurance?

This might seem like a basic requirement but you always need to check that your pool company has insurance in place. This ensures that you’re protected if damage or injury occurs while your pool is being serviced. A lot of smaller operators don’t have basic public liability insurance in place so always double-check before you go ahead with your service.

How flexible are you with visits?

It’s all about finding a company that is flexible and easy to deal with. Whether you want a regular fortnightly service during summer or only want someone to come out on an occasional basis, check that your pool service company is happy to fit in with you.

Can you help with pool equipment?

Although your pool service company will maintain your equipment for as long as possible, there may come a time when you need some help with new equipment. To make life easier, ask your pool company if they also provide equipment so you have a one-stop-shop for all of your pool needs. If you’ve been searching online for a ‘pool service near me’, look no further than Pool Assist. We aim to keep your pool looking clean and healthy throughout the year and our experienced technicians deliver pristine results. We understand that you’d rather sit back and enjoy your pool so leave the hard work to us! For a professional pool cleaning service, contact Pool Assist today on 1300 62 82 62.